FAQ'S

I can’t participate. What is your cancellation policy?

Due to the upfront nature of event costs, all entry fees are non-refundable. All participants acknowledge and accept this policy during the registration process. This policy stays in effect whether you are injured, have an unexpected business trip, family emergency, illness, pregnancy, etc.

DEFERRALS*: While refunds are not possible, you can defer your race registration to the following year’s event.  In order to defer your race registration, you must click here.  Select to transfer you registration to another event.  From there complete the following year’s registration.  There is a $10 deferral fee.

Deferral deadline: DEFERRALS will be open for the following year’s event on December 1, 2017 and will end on December 15, 2017.

CANCELLATIONS*: If you cannot participate and do not want to defer to the following year, you can e-mail the race director. By cancelling your registration you will not receive a refund, but we will send your participant shirt to you after the race.

Cancellation deadline: Cancellation notice must be received at least one week prior to the event date. If your cancellation request is received less than a week before the event, we will not be able to process it.

TRANSFERS*: participants can transfer their registration to another person for a $25 transfer fee It is not possible to simply change the name on a registration. All transfers must be completed online via myevents.active.comPlease visit Active.com’s website for more information about the transfer process. 

The new registrant will pay the current registration fee at the time of transfer. This means if the price has gone up since the original purchase, the new registrant must pay the higher price. The original registrant will get their base registration fee minus the $25 transfer fee refunded to them by myevents.active.com once the new registrant has registered successfully. Please note, the original registrant will remain registered in our system until the new one registers.

Where is the EXPO/Packet Pick-up located (address):

The address of the expo & packet pick-up is outside the Half Shell Raw Bar, 231 Margaret Street

Where is the start of the race:

The start of the race is at the corner of Caroline & Grinnell (Less than a block from the Packet Pick Up location)

Where does the race finish:

The finish of the race is located near Margaret & Caroline- also right near the Half Shell Raw Bar

What is the Time Limit:

The finish line will remain open for 4 hours.  Participation support (aid/water stations,volunteers, course marshals etc.) will not be guaranteed after that time and you must adhere to local pedestrian rules (sidewalks etc.).

Water Stations:

There will be water at the start & finish line and approximately every mile along the course.

Energy Drink:

Starting at the second water station: Energy Drink will be at every station.

Bag Check:

Starting at 5:30am by Registration Area

Packet Pick Up/Expo:

Outside Half Shell Raw Bar, 231 Margaret Street.

  • Friday, January 12, 2018 3pm – 6pm
  • Saturday, January 13, 2018, 12pm – 6pm.
Limited packet pick up on race day from 5:30 am – 6:15 am for Pre-registered participants ONLY.

Race Day:

Limited packet Pick Up Race Day 5:30am – 6:15am. No Race Day Registration.

Want to Volunteer!

We have dozens of jobs available to fit a variety of time schedules and abilities.  Please check out our volunteer page HERE or email Chris Bernier @ chris@sub5racing.com.

Course Safety:

Headphones Strongly Discouraged. If you must have music, you must leave one ear open (for your safety) or you may be subject to disqualification. 

Personalized Bibs:

You must be registered before December 15th, 2017 to have your name on your bib.

Course Entertainment:

Live music & entertainment along the course.

Cancellation:

Entry Fees are Non-refundable but are transferable. If you are unable to attend, we will send you a race packet/shirt upon e-mail request. Deferrals may be given under certain circumstances with an e-mail request to Race Director prior to event.

Timing & Scoring:

We use a bib chip system with chips affixed to your bib. Please do not fold the bib and please wear bib outside of clothes or you may not get timed.

Awards:

Awards will be given to: Overall Male/Female 1-3, Master Male/Female 1-3, and five year age groups Male/Female 1-3.
Great Caribbean trips and other prices for Overall winner’s! Raffle for all participants!
If you cannot attend Awards Ceremony. E-mail us a request to have your award mailed. A Shipping Fee will Apply.

Are there Group Rates:

Yes, contact Barb at info@keywesthalfmarathon.com

Parking:

Ample parking within a  block of start/finish area if you arrive by 5 am. We strongly suggest you arrive by taxi or bicycle. City of Key West lots: Corner of Grinnell/Caroline and Margaret/Caroline, Conch Harbor Marina.  Mallory Square lot and Westin lots are within 1/4 mile of start/finish. City parking lots are free on Sundays till 12 Noon.

Race Day Photos:

endurance-imagingEndurance Imaging is pleased to be the official photographer for the 20th Anniversary Key West Half Marathon and 5k. You should receive an email with a link to your race photos 3-5 days after the event. If you would like to pre-register additional email addresses you can do so on our website: 

We look forward to capturing your awesome race and smiling face on race day!

Contact Us

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